Terms of service

Terms of Service

1. Introduction

Welcome to Premium for Pets! By accessing or purchasing from our website (https://premium4pets.shop/), you agree to follow these Terms of Service. Please read them carefully before using our store.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Prices, product availability, and promotions are subject to change without prior notice.
  • You agree not to copy, sell, resell, or exploit any part of our website or products without permission.

3. Product Information & Orders

  • We make every effort to display product details accurately, but we do not guarantee that all descriptions, pricing, or images are error-free.
  • We reserve the right to limit or cancel orders, especially those that appear fraudulent or violate our policies.
  • If we need to cancel or modify an order, we will notify you via email or phone.

4. Pricing & Payment

  • All prices are listed in PHP (₱) and are subject to change without notice.
  • We accept payments via GCash, bank transfer, credit/debit cards, and COD (Cash on Delivery) (subject to our COD policy).
  • If a payment is unsuccessful or fraudulent, we may cancel your order.

5. Shipping & Delivery

  • Shipping fees, estimated delivery times, and order tracking details are available in our Shipping Policy.
  • We are not responsible for delays due to courier issues, weather, or incorrect shipping addresses.

6. Returns & Refunds

  • We accept returns or refunds only for damaged, defective, or incorrect items following our Return & Refund Policy.
  • Customers must request a return within [14] days of receiving the product and provide proof (photos or videos).

7. Cash on Delivery (COD) Policy

  • By choosing COD, you agree to pay the full amount upon delivery.
  • Unpaid or refused COD orders may result in blacklisting from future COD purchases.
  • More details are available in our COD Policy.

8. User Responsibilities

  • You must provide accurate and updated personal and payment information.
  • Any misuse, fraudulent activity, or violation of these terms may result in account suspension or legal action.

9. Intellectual Property

  • All website content (text, images, logos, and branding) belongs to Premium for Pets and cannot be copied, reproduced, or distributed without permission.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.
  • It is your responsibility to review these terms periodically for updates.

11. Contact Information

If you have any questions about our Terms of Service, please contact us at:

📧 Email: premium4petsofficial@gmail.com
📞 Phone: 09568021210
📩 Facebook Page: https://www.facebook.com/prem4pets/

By continuing to use our website and services, you agree to these Terms of Service.